Help center

Shipping information

How we pack and send your LEGO® orders, what to expect for delivery time, and how tracking works. Exact options and charges are always confirmed at checkout.

LEGO® is a trademark of the LEGO Group. Bricked is not affiliated with the LEGO Group. Carriers, delivery estimates, and fees can change; your order confirmation and shipment email reflect the details that apply to your purchase.

Overview

We ship official sealed LEGO® sets in sturdy outer cartons from our fulfilment partners. Orders move through verification, picking, packing, and carrier handoff. Most in-stock orders dispatch within 1–2 business days unless stated otherwise on the product or cart page.

Domestic delivery

At checkout you can choose from the services available to your address—commonly standard ground and expedited options where supported. Business days are Monday–Friday and exclude public holidays.

Standard
Typical transit is about 3–7 business days after dispatch, depending on distance and carrier volume.
Expedited
When offered, faster services usually arrive within about 2–3 business days after dispatch.

Rural or remote addresses, weather, and carrier delays can add time. We do not guarantee delivery dates printed by carriers, but we will share tracking as soon as your label is generated.

Rates, taxes & free shipping

Shipping cost is calculated from your cart subtotal, box weight and dimensions, delivery zone, and the service you select. Any applicable sales tax or duties appears before you pay.

From time to time we run free shipping thresholds or promotions; when active, the qualifying amount is shown in the cart and at checkout.

Packaging & collector care

We know collectors care about box condition. Sets are packed with protective material where appropriate and shipped in plain outer boxes to reduce damage in transit. Very large orders may ship in multiple cartons.

If a parcel arrives with obvious outer damage, note it with the carrier when possible and photograph the box before opening. For order issues, contact us with your order number.

Tracking & notifications

When your order ships, we email you a confirmation that includes a tracking link when the carrier supports it. Tracking may take several hours to show movement after the label is created.

  • Check spam or promotions folders for emails from Bricked.
  • Signed-in customers can also review recent orders in My account.

International & restrictions

Where international shipping is available, delivery time and duties depend on destination country rules and the carrier. Any import taxes, customs fees, or brokerage charges are usually collected by the carrier or local authority and are the buyer’s responsibility unless we explicitly state otherwise at checkout.

Certain oversized or high-value shipments may have limited service levels. If we cannot service an address, checkout will not complete a shipping method—contact us if you need a manual quote.

More help

Common shopping questions, returns, and authentic LEGO® product information.